![]() To maintain consistency with the Configuration Manager remote tools client agent, some of the Windows 2000 remote tools have been removed.īoth the Configuration Manager and the Windows 2000 remote tools are started in the same way from the Configuration Manager 2007 console. The Configuration Manager remote tools client agent is based on the collaboration technology developed for Windows Vista, which utilizes the RDP protocol. To use remote tools, the option Enable Remote Tools on clients must be selected in the Remote Tools Client Agent Properties dialog box. ![]() The version we have (.1000) does not allow multi level access and requires user acceptance of connection. To use remote control on a client computer, the Configuration Manager 2007 administrator must be added to the Permitted viewers list in the Security tab of the Remote Tools Client Agent Properties dialog box.Ĭlient computers are configured with these settings the next time they download client. ![]() You can use remote control to troubleshoot hardware and software configuration problems on remote client computers and to provide remote help desk support when access to the users computer is necessary. Configuration Manager Remote Control Client Viewer Software Software Configuration ProblemsĬonfiguration Manager Remote Control Client Viewer Software Software Configuration Problems.
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